Privacy Policy, Terms & Partner Portal Conditions

Introduction & Scope

Tuwaiq Technology is committed to handling personal information responsibly and transparently. This policy and terms document applies to use of our website, contact channels, partner registration and approved Partner Portal access.

Information We Collect

We may collect information you provide, including your name, business email address, mobile or WhatsApp number, company name and information submitted through forms or enquiries. We may also collect technical and usage information, including IP address, browser and device information, pages visited, and cookie-related data.

Partner Registration & Account Information

For partner registration, we collect first name, last name, company name, partner type, country, mobile or WhatsApp number, business email address and account information. Please provide accurate, current information and keep it updated where relevant.

How We Use Information

We use information to respond to enquiries, process and assess partner registrations, administer approved partner accounts, provide services and resources, improve website performance and user experience, communicate relevant updates, and maintain security and prevent misuse.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to understand website traffic and behaviour, enhance functionality and performance, and remember user preferences.

Sharing of Information

We do not sell personal data. We may share information with trusted service providers supporting hosting, analytics or email services; with business partners where necessary for service delivery; or with authorities where required by law.

Data Security

We use reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Data Retention

We retain personal information only for as long as necessary to provide requested services, meet legal or regulatory requirements, resolve legitimate business needs, and maintain appropriate records.

Privacy Rights

Subject to applicable law, you may have rights to access, correct or request deletion of your personal information, withdraw consent where processing relies on consent, object to certain processing, or raise a concern with a relevant authority.

Third-Party Services & Links

Our website may link to third-party websites or services. Their privacy practices and content are governed by their own terms and policies, and Tuwaiq Technology is not responsible for them.

Website Terms of Use

You may use this website for lawful purposes and in accordance with these terms. You must not interfere with the website, attempt unauthorised access, introduce harmful code, or use content in a manner that infringes rights or misrepresents your relationship with Tuwaiq Technology.

Partner Portal Terms & Conditions

Partner registration and Portal access are subject to Tuwaiq Technology approval and are available only to approved and authorised partners. Login credentials must not be shared; each user is responsible for activity undertaken through their account.

Partner resources, technical documentation, datasheets, downloads and other Portal materials are provided solely for authorised business use. Unauthorised copying, redistribution, publication, resale or misuse of restricted Portal materials is prohibited.

Registration or Portal access does not itself create distributor, reseller, exclusivity, agency, territory, pricing or other commercial rights. Any such rights require a separate written agreement where applicable. Portal information and resources may be revised or updated from time to time.

Intellectual Property

Tuwaiq Technology, INSPECTA™ and their associated names, trademarks, content and intellectual property remain protected. Nothing in these terms grants rights to use them except as expressly authorised in writing.

Acceptable Use

Do not use the website or Portal for unlawful, fraudulent, harmful or unauthorised purposes, or in a way that may compromise security, access controls, systems, content or the rights of Tuwaiq Technology or others.

Suspension / Termination of Partner Access

Tuwaiq Technology may suspend or terminate Portal access for misuse, security concerns, breach of these terms, loss of partner authorisation, or where reasonably necessary to protect its systems, materials or business interests.

Changes to Policy & Terms

We may update this policy and these terms from time to time. Continued use of the website or Portal after an update is subject to the updated version.

Contact Tuwaiq Technology

For questions about this policy, these terms or your personal information, contact Tuwaiq Technology through https://tuwaiqtechnology.com/ or info@tuwaiqtechnology.com.